Jules Claus has fully embraced Christmas and his future as Santa is ensured. Together with his grandfather Noël they are on their way to prepare for the best Christmas ever. With Christmas at their doorsteps everything runs smoothly until Jules gets a letter with a very unusual wish..

礼物的递送变成了一场灾难，圣诞老人陷入了困境。她的孙子，朱尔斯和努尔，会设法组队拯救这一天吗?